| Hosted Zimbra Cluster |
Professional |
Business Basic
|
| Web Application |
|
|
| Zimbra Edition |
Full Professional Ed. |
Basic |
| Mailbox Size (need more space just call us) |
4GB/user aggregated |
2 GB / user |
| Additional mailbox storage |
Aggregate across all |
$1 / GB / user |
| Advanced AJAX Email |
 |
|
| Email Conversation Views |
|
no |
| Message Tagging |
|
no |
| Basic Search |
|
|
| Advanced Visual Search Builder |
|
no |
| Attachment Search |
|
no |
| Attachment Preview Rendering |
|
no |
| Zimlet Web Mash-ups |
|
no |
| AJAX Address Book |
|
|
| Personal Distribution Lists |
|
|
| Global Address Lists (GAL) |
|
no |
| MS Exchange Interoperability |
|
no |
| AJAX Calendar |
|
|
| Group and Resource Scheduling |
|
no |
| MS Exchange Interoperability |
|
no |
| AJAX Tasks |
|
no |
| Documents and Folders - Shared and Personal |
| Sharing Folders and Files |
|
no |
| AJAX Documents and Tasks |
|
no |
| Personal / Group File Briefcase |
|
no |
| Shares with other users |
| Shared Folders |
|
no |
| Shared Calendars |
|
no |
| Shared Contacts |
|
no |
| Shared Document/Briefcases |
|
no |
| Desktop Clients |
|
|
| POP / IMAP Email |
|
|
| CardDAV / iCal / CalDAV Clients |
|
no |
| Zimbra Desktop with Offline Access (Free Desktop client) |
|
|
| Apple Desktop Sync |
|
no |
| Outlook FULL Sync (MAPI) Zimbra Outlook Connector |
|
no |
| Mobile Devices |
|
|
| Zimbra AJAX Mobile Client |
|
|
| Zimbra Mobile for iPhone / Android / Windows Mobile / Palm (Any smart phone with ActiveSync) |
|
no |
| Zimbra Connector for BlackBerry |
Only $3/BB |
no |
| Mobile Device Policy Management |
|
no |
| Anti-Spam / Anti-Virus |
|
|
| Integrated Anti-Spam with Spamassassin |
|
|
| Integrated Anti-Spam with ClaimAV |
|
|
| Compliance / Archiving |
|
|
| Zimbra Archiving and Discovery |
Free with Pro |
$1/user/mo |
| Separate Storage System |
Only $0.50/GB |
Only $0/50/GB |
| For all users or only specific users |
|
no |
Customer Domain Administration Access
|
|
|
| AJAX Web Administration Console |
|
|
| Domain Management |
|
|
| Custom Class of Service |
|
no |
| Multi-domain Support |
|
no |
| Delegate and Domain Administration |
|
no |
| Rebrand Web Client UI |
|
no |
| Migration Tools |
|
|
| EtomicMail Support |
|
|
| Phone Support |
|
no |
| Email Support |
|
no |
| Support tickets & knowledge base |
|
|
| Community Forums / Wiki |
|
|
| EtomicMail Server and Zimbra Administration |
|
|
| Customer Support Team availability |
|
no |
| Severity Level 1 (Emergency): Response Time |
|
|
| Severity Level 2 (Priority): Response Time |
|
|
| Severity Level 3 (Non-Critical): Response Time |
|
|
| Network Uptime SLA |
|
|
| Server Clustering / High Availability |
|
|
| Dedicated Customer Service Manager |
|
no |
| System and Email Advanced Monitoring |
|
|
| Red Hat System Administration |
|
|
| OS management, patching, and upgrades |
|
|
| Hardware Break-fix |
|
|
| Security monitoring |
|
|
| Firewall administration |
|
|
| Zimbra ZCS Network Edition application support |
|
|
| Zimbra application monitoring |
|
|
| Zimbra application upgrades |
|
|
| Zimbra application management |
|
|
| Database Administration |
|
|
| Back up data administration |
|
|
| Daily Backups / Restore with 30 retention |
|
|
| Storage Management |
|
|
| LDAP / MS Active Directory Support with approval |
|
no |
